Services & Pricing
How We Can Work Together
I provide structured operational support designed to bring clarity, order, and consistency to your back office.
You won’t find long task lists here.
Instead, I offer contained projects and ongoing support focused on strengthening the systems your business relies on every day.
See how TVA brings clarity and calm to operations
Here are some example scenarios showing the impact TVA can have for businesses like yours:
Digital Deep Clean – One-off short project
Example scenario: A business was losing time searching for client files and missing emails. TVA conducts a Digital Deep Clean, reorganise folders, and introduce a consistent naming convention to ensure files are easily identifiable.
Result: Team could find files instantly, recurring tasks ran smoothly, and stress from disorganisation disappeared.
SOP Builder – One-off short project
Example scenario: A charity struggled with a systematic approach to onboarding new Clients and handling recurring workflows consistently. TVA documents 3–key workflows, creates clear, easy-to-follow SOPs for Operational leaders and volunteers for onboarding, reporting along with associated policies.
Result: New clients could be onboarded quickly, processes become reliable, and client onboarding runs without delays.
Operations Reset – Comprehensive one-off setup
Example scenario: A small business had multiple disconnected systems including dormant databases causing duplication of work, errors, inability to locate data easily and delays. TVA conducts a full audit, consolidates files, organises emails, standardises tools, and implements structured processes across operations.
Result: The business regains control, reduction in mistakes, and scales projects without operational bottlenecks.
Monthly Anchor – Ongoing operational support
Example scenario: A Service based business needed consistent oversight of recurring admin, HR forms, and client correspondence without hiring full-time staff. TVA provides ongoing operational support, monitors workflows, updates records, and manages recurring admin.
Result: Operations would run reliably, deadlines would be met, and the owner could focus on growth and client relationships.
What You Can Expect
Every engagement includes:
A structured onboarding process
Clear scope and agreed deliverables
Professional, consistent communication
Documented outcomes and handover where applicable
Defined boundaries and timelines
Work is delivered calmly, methodically, and without unnecessary noise.
Digital Deep Clean
£495 | 1-2 week project (Typical duration)
When your digital environment has grown organically and now feels cluttered, slow, or hard to manage.
This includes:
Review of your current file and folder structure
Logical reorganisation and clean categorisation
Clear naming conventions
Removal of duplication and unnecessary clutter
Simple documentation of the new structure
Outcome:
Tidy and structure your files, folders, and back-office systems. Quick, high-impact clean up.
Best suited to businesses that feel buried in their own files.
SOP & Process Builder
£600 | 1-2 week project (Typical duration)
3-5 Processes documented
When your processes live in your head and that’s slowing everything down.
We will:
Identify your 3-5 most important recurring processes
Break them down step-by-step
Clarify decision points and risk gaps
Create clean, usable SOP documents
Deliver practical documentation you and your team can actually follow
Outcome:
Remove dependency on memory. Capture your essential workflows in clear, actionable SOPs to reduce errors and streamline operations.
Ideal for growing agencies preparing to scale or delegate.
Operations Reset
£1500 | 4–6 Week (Typical duration)
Structured Project
A comprehensive back-office overhaul for businesses that have outgrown their current systems.
This includes:
Digital organisation and cleanup
Core process documentation
Workflow improvements
Identification of operational gaps
A structured handover summary
Outcome:
A stable operational foundation that supports growth without daily friction or constant firefighting.
Designed for founders ready to move from reactive to structured.
The Monthly Anchor
From £450 per month | 3-Month Minimum
Ongoing operational consistency.
Includes: Workflow maintenance, Document updates, Light operational admin, System hygiene and upkeep.
Ongoing operational and administrative support. 2-3 hours per week to keep everything running smoothly behind the scenes.
This is calm, consistent, structured, focused support, not unlimited task handling.
Working Together
- 50% upfront for project work
- Clear scope agreed before starting
- Remote support, handled efficiently behind the scenes
- Structured communication
Ready for calmer operations?
If you’re looking for consistent, structured back-office support, the next step is to complete a short enquiry form.
This helps me understand:
- What support you need
- The size and stage of your business
- Your preferred start timeframe
- If it looks like a good fit, I’ll respond with next steps and package recommendations.
- No sales pressure. Just clarity.